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Terms and Conditions

Last Updated: March 26, 2025

Welcome to Jatanele! These Terms and Conditions (“Terms,” “Terms of Service”) outline the rules for using our website, jatanele.com (“the Site”) and our services. By visiting the Site or making a purchase, you agree to be bound by these Terms.

Please read carefully before using the Site.


🛍 OVERVIEW

This Site is operated by Jatanele. Throughout the Site, the terms “we,” “us,” and “our” refer to Jatanele. By using our Site or purchasing from us, you engage in our “Services” and agree to comply with these Terms and any referenced policies, including the Privacy Policy and Return & Refund Policy.

These Terms apply to all users, including browsers, customers, vendors, and content contributors. If you do not agree to these Terms, you must not use the Site or Services.


SECTION 1 – ONLINE STORE TERMS

  • You must be at least the age of majority in your country or have parental consent to use the Site.

  • You may not use our Services for unlawful or unauthorized purposes.

  • You must not transmit any viruses or malicious code.

  • Violation of these Terms may result in suspension or termination of Services.


SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Content (excluding payment info) may be transmitted unencrypted across networks.

  • Credit card and payment details are encrypted during transfer via secure gateways.

  • You agree not to duplicate, resell, or exploit any portion of the Services without our express permission.


SECTION 3 – PRODUCTS AND SERVICES

  • Some products may be available online only and in limited quantities.

  • We strive to display accurate product images, but we cannot guarantee color accuracy due to device differences.

  • Product descriptions and prices are subject to change without notice.

  • We reserve the right to restrict orders by customer, region, or jurisdiction.


SECTION 4 – PRICING & MODIFICATIONS

  • Prices may change at any time without notice.

  • We may modify or discontinue Services without liability.


SECTION 5 – ACCOUNT & BILLING ACCURACY

  • You agree to provide accurate and current purchase and account information.

  • We reserve the right to cancel orders or limit quantities, especially in suspected cases of fraud.


SECTION 6 – OPTIONAL TOOLS & THIRD-PARTY LINKS

  • Access to third-party tools is provided “as is” with no warranties.

  • We are not responsible for the content or accuracy of third-party websites linked on our Site.


SECTION 7 – COMMENTS, FEEDBACK & SUBMISSIONS

  • Any comments, ideas, or content submitted may be used by Jatanele without restriction or compensation.

  • You agree not to post unlawful, offensive, or infringing content.


SECTION 8 – PERSONAL INFORMATION

Your use of the Site and submission of personal information is governed by our Privacy Policy.


SECTION 9 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors in descriptions, pricing, or availability—even after an order is placed—and to cancel affected orders.


SECTION 10 – PROHIBITED USES

You are prohibited from using the Site for:

  • Any unlawful purpose

  • Harassment, discrimination, or harm

  • Uploading malware or disruptive code

  • Spamming, scraping, or interfering with Site functionality

Violations may result in suspended or terminated access.


SECTION 11 – DISCLAIMERS & LIMITATION OF LIABILITY

All products and Services are provided “as is” and “as available” without warranties of any kind. Jatanele is not liable for any damages, including indirect or consequential loss, arising from the use of our Services or Site.


SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold harmless Jatanele and its affiliates from any claims or expenses arising from your violation of these Terms or your use of our Services.


SECTION 13 – GOVERNING LAW

These Terms are governed by:

  • United States federal and state laws for U.S. customers

  • Applicable international laws for customers outside the U.S.


SECTION 14 – VAT (Value-Added Tax) & INTERNATIONAL TAXES

  • VAT, GST, or customs duties may be applied based on your country’s laws.

  • Where required (e.g., EU, UK, AU, NZ), taxes will be collected at checkout.

  • Jatanele is not responsible for refunding VAT on returned goods. Customers should contact local tax authorities for VAT refund claims.


SECTION 15 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at any time. Updates will be posted on this page. Continued use of the Site constitutes acceptance of changes.


SECTION 16 – CONTACT INFORMATION

For questions about these Terms, contact:
📧 info@jatanele.com


📍 REGIONAL NOTES

For U.S. Customers

  • Sales tax will be calculated at checkout where applicable.

For International Customers

  • You are responsible for any import duties, customs fees, and VAT/GST imposed by your country.

  • We comply with regulations like GDPR (EU/UK), APA/NZPA (AU/NZ), and similar global data and consumer laws.